Terms
Last updated November 4, 2026.
Your artwork
Only upload images you own or have permission to use. Logos and characters owned by others may not be stitched for sale without a license. You keep all rights to your artwork and to the files you download.
Files
Files are generated automatically. Always check the preview and test-stitch on scrap fabric. We are not liable for thread, fabric or garments used in a sew-out.
Payments and refunds
Designs are priced per design or in packs, shown before you pay. If a file will not open on your machine, email us within 14 days with your machine model and we refund that design.
Contact
hello@hoopfile.app